VibeFrame
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Privacy Policy

We are committed to protecting your privacy and being transparent about how we handle your data.

Last updated: July 15, 2025

Quick Summary

Your content is yours. We only use your data to train AI models specifically for your account. We never share your content with other users or use it for any other purpose. You can delete your data at any time.

1. Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Name (optional)
  • Password (encrypted)
  • Profile photo (optional)

Content Data

To provide our AI thumbnail generation service, we collect:

  • Face photos: Images you upload for face model training
  • YouTube data: Thumbnail images and CTR data from your connected YouTube channel
  • Generated content: Thumbnails created by our AI models
  • Usage data: How you interact with our platform

Technical Information

We automatically collect:

  • Device information and browser type
  • IP address and location data
  • Usage patterns and feature preferences
  • Performance and error logs

2. How We Use Your Information

Service Provision

  • AI Model Training: Your photos and YouTube data train AI models exclusively for your account
  • Thumbnail Generation: Creating personalized thumbnails based on your trained models
  • Performance Analytics: Analyzing your thumbnail performance to improve future generations
  • Account Management: Managing your subscription and providing customer support

Product Improvement

  • Improving our AI algorithms (using aggregated, anonymized data only)
  • Developing new features based on usage patterns
  • Ensuring platform security and preventing abuse

Data Isolation Promise

Your AI models are completely private. Models trained on your content are never shared with other users or used to improve other users experiences. Each users data remains completely isolated.

3. Information Sharing and Disclosure

We Never Share Your Content

We do not sell, trade, or otherwise transfer your personal content to third parties. Your face photos, YouTube data, and generated thumbnails remain private to your account.

Limited Service Providers

We only share data with trusted service providers who help us operate our platform:

  • Cloud Infrastructure: Secure hosting and storage (AWS, Google Cloud)
  • Payment Processing: Stripe for subscription billing
  • Analytics: Anonymized usage data for platform improvement
  • Support Services: Customer service and technical support

Legal Requirements

We may disclose information if required by law, such as responding to a subpoena or court order, but we will notify you unless prohibited by law.

4. Data Security

Encryption and Protection

  • All data is encrypted in transit and at rest
  • Face photos and AI models are stored in secure, isolated environments
  • Regular security audits and vulnerability assessments
  • Multi-factor authentication for account access

Access Controls

  • Strict employee access controls with audit logs
  • Regular access reviews and permission updates
  • Secure development practices and code reviews

5. Your Rights and Choices

Data Access and Control

You have the right to:

  • Access: View all data we have about you
  • Export: Download your generated thumbnails and account data
  • Delete: Remove your account and all associated data
  • Correct: Update or correct any inaccurate information
  • Restrict: Limit how we process your data

YouTube Data Controls

  • Disconnect your YouTube account at any time
  • Delete previously imported YouTube data
  • Control which YouTube metrics we access

Data Deletion

When you delete your account, we permanently remove all your personal data, including face photos, AI models, and generated content within 30 days. This action cannot be undone.

6. Data Retention

We retain your data only as long as necessary:

  • Active accounts: Data retained while account is active
  • Closed accounts: Data deleted within 30 days of account closure
  • Legal requirements: Some data may be retained longer if required by law
  • Anonymized analytics: Aggregated, non-personal data may be retained for product improvement

7. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place, including standard contractual clauses and adequate protection measures.

8. Childrens Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through our platform. Your continued use of our service after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Transparency Report

We are committed to transparency. We have never received any government requests for user data, and we would notify affected users if legally permitted to do so.